A formal mechanism to address grievances of students, faculty, staff, parents and alumni. Every grievance is handled with strict confidentiality and resolved through a structured workflow.
7 DaysResolution Time
100%Confidential
Emailgrievances@sgbit.edu.in
Open ToAll Stakeholders
Track Your Grievance
Enter your Grievance ID and registered email to see the live status.
Grievance Redressal Process
1
Submission
Grievance submitted via form, email, or written application.
Submitted
2
Registration
System generates unique Grievance ID and sends acknowledgement.
Registered
3
Initial Screening
Grievance coordinator reviews and classifies the complaint.
Under Review
4
Assignment
Grievance assigned to appropriate authority (HoD / Principal / ICC).
Assigned
5
Investigation
Concerned authority investigates, collects facts and documents.
Investigation
6
Committee Review
Grievance committee reviews the investigation report and takes a decision.
Decision Pending
7
Resolution
Corrective action is taken and resolution is recorded.
Resolved
8
Communication
Response email sent to complainant with decision and action taken.
Response Sent
9
Appeal (Optional)
If complainant is unsatisfied, appeal can be filed within 7–15 days.
Appeal
10
Closure
Grievance officially closed after satisfactory resolution.
Academic Year: 2026-27Ref: SGBIT/2026-27/Constituted: 03 Aug 2026
To develop a responsive and accountable attitude among all the stakeholders to maintain a harmonious educational atmosphere in the college.
To uphold the dignity of the college by ensuring strife free atmosphere through promoting cordial student to student relationship and student to teacher relationship.
To encourage the students to express their grievance/problems freely and frankly, without any fear of being victimized.
To advice students of the college to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
To advise all the students to refrain from inciting students against other students, teachers and college administration.
To advice all staffs to be affectionate to the students and not behave in a vindictive manner towards any of them for any reason.